There are a few possible reasons:

‍Different Country: Only causes registered in the same country as the campaign are eligible. For example, a campaign created in the U.S. will only include U.S. causes.
‍Cause Name Variations: Some causes are registered under a legal or official name that differs from their commonly known name. For example, “St. Jude’s Children’s Hospital” is officially registered as American Lebanese Syrian Associated Charities, Inc.
‍Cause Eligibility: The cause may not be a registered charity, or may no longer be in good standing and lost eligibility.
Cause Filters: Sometimes participating companies may choose to limit the ability to donate to certain causes, preventing them from appearing in the campaign.

‍Tip: For the most accurate results, try searching using the cause’s official registration number (EIN, Charity Registration Number, or equivalent), which is often listed on the cause’s website.

To register a cause, or check a cause status please visit https://benevity.com/causes

No, when donating a companies funds, you do not recieve a tax receipt.

Funds are typically disbursed within one to two months after the campaign ends.If your organization has signed up for Electronic Funds Transfer (EFT) in the Benevity Causes Portal, the donation will be deposited directly into your registered bank account. If EFT is not set up, the disbursement may take longer, as it will be issued by check or an alternative method.

To ensure the fastest and most secure payment, causes can register for EFT at https://benevity.com/causes
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